The standard
Our red lines, in writing.
Compliance isn’t a footer link — it’s the operating system. Here is the standard we hold ourselves to, on every page, in every conversation, and inside every AI tool we deploy.
We will never…
- Demand your Social Security Number, bank account, or government ID through the website
- Tell you that you must use a third party to claim funds
- Guarantee you a recovery or quote an exact dollar amount before review
- Imply we are affiliated with the county, state, or any government body
- Pressure you to sign anything before an attorney has reviewed the file
- Handle your money directly — funds always flow through a reviewing attorney or escrow
- Provide legal advice — we are not a law firm
We will always…
- Tell you that you can contact the county yourself, at no cost
- Send every potential claim to a licensed attorney for review before outreach
- Explain our fee in writing and only collect if funds are successfully recovered
- Document our sources — you can see the public record we built the case on
- Use written consent and clear, plain-English engagement language
- Treat your situation with discretion and care, especially in heir or post-foreclosure cases
Data handling
What we collect. What we don't.
What we collect through this site
- Name, email, optional phone
- Property location (state, county)
- Short description of the situation
- Explicit consent to be contacted
What we never request online
- Social Security Number
- Bank account or routing numbers
- Driver\u2019s license, passport, or government ID
- Tax records, pay stubs, or photos of ID documents
Our intake API automatically scans for and redacts likely SSN- or account-number patterns before storing any message — with a notice back to you that we did so.
AI tools
The same red lines, inside the AI.
Our AI chatbot and pre-screener operate under a written system prompt that hard-codes these guardrails. They are instructed never to claim we are a law firm, never to guarantee recovery, never to imply government affiliation, never to accept sensitive identifiers.
Compliance system prompt
Every AI request is preceded by a system prompt encoding the same red lines you see on this page.
No legal advice
AI is explicitly instructed to recommend a licensed attorney for any question that requires legal advice.
No sensitive intake
If a user offers sensitive data, the AI is told to politely refuse it and explain how intake actually happens.